At Wild&Sky we are committed to making sure you are happy with your purchase. If you're not entirely happy with your order, we're here to help. If you have any questions, please contact us here.
Returns Policy
All of our prints are made to order so kindly note that all sales are considered final. If you would like to cancel or change your order, please get in touch with our friendly team as soon as possible so that we can help. If your order has not yet been printed, we can refund your order or exchange it.
Shipping Policy
Shipping Methods
- Standard Shipping: Your order will be delivered within 5-10 working days. Delivery time includes us receiving your order, production and delivery to your customer. Delivery times and shipping costs are estimates and cannot be guaranteed. You will see the final costs and delivery times at checkout.
Order Processing
We aim to process and ship your order within 3 business days. During high-demand periods or holidays, processing times may be longer.
International Shipping
For international orders, additional shipping charges may apply. Customs duties and taxes may also be incurred, and these are the responsibility of the recipient.
Delivery Times
Delivery times depend on the shipping method you choose and your location. Please note that unforeseen circumstances like weather or shipping carrier delays may affect delivery times. We do our best to ensure your order arrives as quickly as possible.
Incomplete or Incorrect Shipping Information
It is essential to provide accurate shipping information. If there are issues with the delivery due to incorrect or incomplete shipping details, we cannot be held responsible. Please double-check the shipping information you provide during the checkout process.
Lost or Stolen Packages
If your order is lost or stolen after being marked as delivered, please contact the shipping carrier to file a claim. We are not responsible for lost or stolen packages.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us and we will be happy to help.
